Average Reviews:
(More customer reviews)Avoid Litex products, including Ellington Fans, if you care about customer service. They are horrible. I bought a fan, remote control, and wall control (to work together) from a dealer, Derrick Associates in Maryland. The dealer did not tell me the two controls were incompatible, and no info on the Litex site said so. The electrician told me. When I tried to return, they refused, then relented if I accepted a %25 restocking fee. I refused.
I called Litex and got a Sales Manager named David. He sounded very helpful but was a liar, promising to send a new wall control that was compatible. It's been three weeks and nothing. I've left FOUR voice messages for him and sent FOUR emails over the three weeks.Silence. He blew me off.
I will never buy one of their items again. If this fan breaks, I know they won't do anything about it. If you buy their items, you are on your own.
Click Here to see more reviews about: Ellington Fans CPR52BC5LKRCR 52 Capri Contemporary Brushed Chrome Ceiling Fan w/ Light and Remote
Product Description:
The Ellington Fan CPR52BC5LKRCR is a Capri Ceiling Fan with the RCR - Remote Control in the Brushed Chrome motor finish.This Ceiling Fan is from the Capri Collection and is UL Indoor rated.The Capri Includes 6" Downrod.
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