Hunter 26012 60-Inch Downrod, Weathered Brick Review

Average Reviews:

(More customer reviews)Attempted to purchase a WHITE 60" downrod from CPO.They confirmed delivery in mid-January.The cardboard tube arrived EMPTY with one end KNOCKED OUT.The delivery was made by FedEx Home Delivery.I called FedEx (the operator spoke VERY POOR English; I couldn't even understand his name - honest!)This FedEx operator was able to comprehensively tell me to "you must contact the carrier."Odd - I thought FedEx WAS the carrier!After this I called CPO, who emailed me the next day to let me know they were working to resolve this issue.Two weeks later, they let me know (after I asked THEM) that it would be best to cancel the order, and re-credit my account since their supplier couldn't produce another white 60" downrod. ...I hope the money makes it back to me...
Alot of wasted time for my construction crew - which cost me more money!
Of interest, FedEx was able to tell me that the shipping tube weighed 6 lbs.The empty tube certainly didn't weigh this amount.So there's a lot of places where the true blame could lie.Never the less, I'll not be using CPO again, I'll avoid FedEx like the plague, and I'll be very leary to use Amazon as a middle-man, ever again.

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Product Description:
Includes 60" Weathered Brick Downrod - 26012, 3/4" Mounting Accessories

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